Lost or damaged FBA (Fulfilment by Amazon) shipments can wreak havoc on your bottom line, but Vista Funnel is here to help you recoup your losses and maximize your profitability. We take the hassle out of tracking and recovering lost shipments, ensuring you receive the reimbursements you deserve.
Every lost or damaged FBA shipment represents lost revenue and diminished customer satisfaction. By proactively seeking reimbursements for these incidents, you not only recover lost funds but also demonstrate your commitment to customer service and financial stewardship.
Our FBA Shipment Reimbursement Service is designed to streamline the process of tracking lost shipments, submitting reimbursement requests, and coordinating with Amazon’s support team to secure favourable outcomes. Here’s how we assist you every step of the way:
We meticulously track your FBA shipments, monitoring their progress from origin to destination and identifying any instances of loss or damage along the way.
We conduct a thorough review of your lost or damaged shipments to determine their eligibility for reimbursement under Amazon’s FBA policies and guidelines.
We prepare and submit detailed reimbursement requests to Amazon, providing all necessary documentation and evidence to support your claim for reimbursement.
We follow up with Amazon’s support team to ensure prompt and thorough review of your reimbursement requests, advocating on your behalf to secure a favourable outcome.
We reconcile reimbursements received from Amazon against the identified losses, providing transparent reporting and documentation to track the status of each reimbursement request and ensure accurate accounting.
